Privacy Policy

Effective Date: 01-Jan-2024

Welcome to Videsh Yatra Consultants. Your privacy is of utmost importance to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, videshyatra.net, or interact with us.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy. If you disagree with any part of this policy, please do not use our website or services.

1. Information We Collect

We collect personal and non-personal information to provide you with the best possible service. The types of information we collect include:

1.1 Personal Information:

• Contact Information: Name, email address, phone number, and address.

• Identification Details: Passport details, date of birth, nationality, and other identification documents required for visa processing.

• Payment Information: Credit card or banking details for transactions.

1.2 Non-Personal Information:

• Browser type, operating system, and IP address.

• Information about your use of our website, such as pages visited, time spent, and navigation patterns.

• Cookies and similar tracking technologies to enhance user experience.

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 To Provide Services:

• Processing visa applications and related documentation.

• Addressing your queries and requests.

2.2 Communication:

• Sending updates regarding your visa status.

• Informing you about new services, offers, or updates.

2.3 Website Improvement:

• Analyzing user behavior to improve our website and services.

• Personalizing user experience based on preferences.

2.4 Legal Compliance:

• Adhering to legal obligations and regulatory requirements.

• Preventing fraudulent activities and ensuring security.

3. How We Protect Your Information

We employ robust security measures to protect your data:

• Encryption: We use SSL encryption to safeguard sensitive data during transmission.

• Access Control: Only authorized personnel have access to your personal information.

• Regular Monitoring: We routinely monitor our systems to detect and prevent potential threats.

Despite these measures, no system is entirely foolproof. While we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data under the following circumstances:

4.1 With Service Providers:

We may share your information with trusted third parties, such as:

• Visa processing agencies and embassies.

• Payment processors.

• IT service providers.

4.2 Legal Obligations:

We may disclose your information if required by law or in response to legal proceedings.

4.3 Business Transactions:

In the event of a merger, acquisition, or sale of our business, your data may be transferred to the new entity.

5. Your Rights

You have the following rights concerning your data:

5.1 Access and Correction:

You can request access to your personal data and correct any inaccuracies.

5.2 Data Deletion:

You may request the deletion of your personal data, subject to legal and contractual obligations.

5.3 Opt-Out:

You can opt-out of receiving promotional communications by following the unsubscribe link or contacting us directly.

To exercise your rights, please email us at info@videshyatra.net.

6. Cookies and Tracking Technologies

6.1 What Are Cookies?

Cookies are small text files stored on your device to enhance website functionality and user experience.

6.2 Types of Cookies We Use:

• Essential Cookies: Necessary for website operation.

• Performance Cookies: Analyze website usage to improve functionality.

• Advertising Cookies: Deliver relevant advertisements.

You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Once the retention period expires, your data will be securely deleted.

9. International Data Transfers

As a global visa consultancy, your data may be transferred to countries outside your residence for processing. We ensure that such transfers comply with applicable data protection laws.

10. Updates to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the revised effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Phone: +917986972044, +919090141458

• Email: info@videshyatra.net

• Address: 513, 5th floor, Grand Mall, BMC Chowk, Jalandhar